A contribution link won’t open
Check the link, deadline and whether the organizer is still collecting.
Read the guideGUIDES & HELP
Team Memory Book support
Get help with a retirement or farewell memory book: open a contribution link, correct a message, check a payment or fix a PDF download.
I need to edit my message
Use the edit link saved after submitting. The organizer can help if you no longer have it.
Read the guideMy PDF isn’t ready or looks wrong
Check the export status, page limit and which version you downloaded.
Read the guideContact support
Browse all guidesWhat to include in your email
- Your organizer email and book or order reference, if you have one.
- The error message, when it appeared and your time zone.
- Your browser and, for download problems, your PDF viewer.
Please leave out personal messages, photos and private sharing links.